Tag Archive | Direct tv customer service sucks

I’ve decided on a new book!

I have decided on a new book. I have been putting it off, as I’m not well enough to write a whole huge novel. But I feel like I have found a way to do a novel without having to tax my body too much. I can really only stand for an hour, without laying down, and not even consistently through the day.

Therefore, the book that I will be writing will be partially in blog or vlog format. I may actually even write a screenplay if I find that I just can even commit to one hour a day to this.

The book will be called Hope.

It will be centered around a young woman. She will have to face her own demons (although, not literal), makes a very complex decision, which, results in even more complicated decisions. The book will ask the question what is morally acceptable? What is the right thing to do? What can we allow others to do, that we might not find reasonable? Does our opinion change about what is acceptable,  if we have all the facts?

I’m excited.

This blog is made possible thanks to GoDaddy coupon.

Madeline Fresco is a novelist who lives in San Francisco. She is the author of CROSSED THE LINE, available for Kindle at Amazon.com, for Nook at Barnes & Noble, and as an ePub at other eBook retailers. You can also listen to her novel as a free, serialized audiobook at madelinefresco.com. Her second book THE CHOICE, is available on Kindle at Amazon. Her third book ANGUISH, is available for Kindle at Amazon.com

Having trouble signing up for Direct TV online only

All I wanted to do was sign up for Direct TV online only. I lost my line of site when I moved from San Francisco to San Mateo. I had a technician come out and everything.

When I cancelled my product, they said no problem to being able to sign up for my beloved Sunday NFL Ticket online.

That certainly was not the case.

I was on the phone for an hour, hung up on twice, transferred 3-4 times, and was rude to. It was overall a horrible, horrible experience that ended with the fact I could only sign up for it online.

Guess what? I went to sign up for it online, and nope…couldn’t. I decided to do online chat this time to help solve the problem … got hung up on then too! The second lady told me I had to call the regular phone number back! Finally, I asked the second chat lady to have her supervisor call me because I wasn’t going to go through the constant transfers and automated phone system again. I’m still waiting for that call! Also, the online chat help took almost a half hour! It was crazy how long it took to have someone respond to something that you typed!

Worst customer service.

The stupid thing is, I really liked Direct TV. However, this customer service is the worst! As for the person who was rude to me, I went to fil out an online form, which they said they had … well, I couldn’t find it! I spent ten minutes looking for it. Shocking that there is no one to complain to about their horrible service!

Needless to say, I still have to call them back. It’s only a few weeks until preseason and I want to see how my Ha Ha Clinton-Dix will do.

 

**This blog is made possible thanks to a Petco coupon at http://www.scottsigler.com/petco-coupons.

Madeline Fresco is a novelist who lives in San Francisco. She is the author of CROSSED THE LINE, available for Kindle at Amazon.com, for Nook at Barnes & Noble, and as an ePub at other eBook retailers. You can also listen to her novel as a free, serialized audiobook at madelinefresco.com. Her second book THE CHOICE, is available on Kindle at Amazon. Her third book ANGUISH, is available for Kindle at Amazon.com